Both in person and online, there are many different ways to contact us at KFVS12/Heartland News:
Email:
- Press releases/news announcements/story ideas: send your email to news@kfvs12.com
- Contacting on-air staff: On-air staff bios and email addresses
- Viewer comments: email manager@kfvs12.com
- To submit a comment for A Better Heartland: email abetterheartland@kfvs12.com.
- Pictures and video: upload them to directly to cNews.
- Direct email to employees: Most employee email addresses at KFVS12 follow a similar format: first name, period and then last name (without a space) “@kfvs12.com.” To email an employee not listed below, follow this format. For example, John Smith’s e-mail would be john.smith@kfvs12.com.
On social media:
- Twitter: @kfvsnews, @kfvssports, @kfvsweather, @kfvssales
- Facebook: http://www.facebook.com/kfvs12
By mail:
- KFVS12 Main Studio 310 Broadway, Cape Girardeau, MO 63701
- Southern Illinois Newsroom 500 E. Plaza Drive, Suite #2 Carterville, IL 62918
By phone:
- Main switchboard: (573) 335-1212
- News Tip Line: (800) 455-KFVS
- Southern Illinois Newsroom: (618) 985-6300
By fax:
- Business Fax: (573) 335-6303
- Newsroom Fax: (573) 335-7723
- Southern Illinois Newsroom: (618) 985-2681
- Sales Fax: (573) 335-6733
If you have a specific question or comment and are not sure who to contact, you may contact one of the people below:
- Overall station operations: General Manager Chris Conroy
- News content: News Director, Roger Seay.
- Community event sponsorship or station marketing: Director of Marketing, Paul Keener.
- Advertising on KFVS12 & The Heartland’s CW: Director of Sales, Greg Carter
- Advertising on KFVS12.com: Director of Sales, Greg Carter
- Content on KFVS12.com: Digital Content Director, Amber Ruch.
- Programming on KFVS12 & The Heartland's CW: Program Director, Kathy Cowan.
- Engineering questions: Director of Technology, Tracy Lee
- Internship information: Human Resources, Kathy Cowan.
Click here to Contact CBS Audience Services
CLOSED CAPTIONING: To contact us about our closed captioning service or advise us about captioning problems, please contact the KFVS12 Program Director. We accept calls using TDD and we are available during normal business hours to address captioning issues.
Kathy Cowan, Program Director
- Telephone: (573) 519-0124
- TDD: (573) 335-0233
- Fax: (573) 335-6303
- E-mail: closedcaptioning@kfvs12.com
To submit a complaint about an issue that cannot be resolved by contacting the Engineer on Call, you may write to:
Chris Conroy, General Manager
c/o KFVS-TV
P.O. Box 100
Cape Girardeau, MO 63702
- Telephone: (573) 335-1212
- Fax: (573) 335-6303
- E-mail: General Manager Chris Conroy