Contact Us
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Both in person and online, there are many different ways to contact us at KFVS12/Heartland News:
Email:
Press releases/news announcements/story ideas: send your email to news@kfvs12.com
Contacting on-air staff: On-air staff bios and email addresses
Viewer comments: email manager@kfvs12.com
To submit a comment for A Better Heartland: email abetterheartland@kfvs12.com.
Pictures and video: email cnews@kfvs12.com, or upload them to directly to cNews.
Direct email to employees: Most employee email addresses at KFVS12 follow a similar format: first name initial, followed by last name (without a space) “@kfvs12.com.” To email an employee not listed below, follow this format. For example, John Smith’s e-mail would be jsmith@kfvs12.com.
On social media:
Twitter: @kfvsnews, @kfvssports, @kfvsweather, @kfvs12, @kfvssales
Facebook: http://www.facebook.com/kfvs12
By mail:
KFVS12 Main Studio 310 Broadway
Cape Girardeau, MO 63701
Southern Illinois Newsroom 500 E. Plaza Drive, Suite #2
Carterville, IL 62918
By phone:
Main switchboard: (573) 335-1212
News Tip Line: (800) 455-KFVS
Southern Illinois Newsroom: (618) 985-6300
By fax:
Business Fax: (573) 335-6303
Newsroom Fax: (573) 335-7723
Southern Illinois Newsroom: (618) 985-2681
Sales Fax: (573) 335-6733
If you have a specific question or comment and are not sure who to contact, you may contact one of the people below:
Overall station operations: General Manager Chris Conroy
News content: News Director, Roger Seay.
Community event sponsorship or station marketing: Director of Marketing, Paul Keener.
Advertising on KFVS12 & The Heartland’s CW: Director of Sales, Greg Carter
Advertising on KFVS12.com: Director of Sales, Greg Carter
Content on KFVS12.com: Digital Content Director, Amber Ruch
Programming on KFVS12 & The Heartland’s CW: Program Director, Kathy Cowan.
Engineering questions: Director of Technology, Tracy Lee
Internship information: Human Resources, Kathy Cowan.
Click here to Contact CBS Audience Services
CLOSED CAPTIONING:
To contact us about our closed captioning service or advise us about captioning problems, please contact the KFVS12 Program Director. We accept calls using TDD and we are available during normal business hours to address captioning issues.
Kathy Cowan, Program Director
Telephone: (573) 519-0124
TDD: (573) 335-0233
Fax: (573) 335-6303
E-mail: closedcaptioning@kfvs12.com
To submit a complaint about an issue that cannot be resolved by contacting the Engineer on Call, you may write to:
Chris Conroy, General Manager
c/o KFVS-TV
P.O. Box 100
Cape Girardeau, MO 63702
Telephone: (573) 335-1212
Fax: (573) 335-6303
E-mail: General Manager Chris Conroy