In-person unemployment services in Ky. to begin April 15

In-person unemployment services in Ky. to begin April 15
Kentuckians can begin scheduling appointments for in-person unemployment assistance starting at 1 p.m. on April 7 for Monday-Friday. (Source: WAVE3 News)

FRANKFORT, Ky. (KFVS) - In-person unemployment insurance services will open in Kentucky on April 15 at more than a dozen regional sites.

According to Governor Andy Beshear’s Office, Kentucky Career Centers staff will be available for in-person help by appointment only.

Kentuckians can begin scheduling appointments starting at 1 p.m. on April 7 for Monday-Friday. You can click here to schedule an appointment.

Openings on Wednesday will be for appointments April 15-30.

Starting on April 19, appointments for May 3 will become available, with additional appointment times opening each day thereafter.

Kentucky Career Center regional locations include:

  • 1844 Carter Ave. in Ashland, Ky.
  • 803 Chestnut St. in Bowling Green, Ky.
  • 1324 Madison Ave. in Covington, Ky.
  • 233 Ring Rd., Suite 100 in Elizabethtown, Ky.
  • 412 Roy Campbell Dr. in Hazard, Ky.
  • 110 Riverfront Dr. in Hopkinsville, Ky.
  • 2624 Research Park Dr. in Lexington, Ky.
  • 600 W. Cedar St. in Louisville, Ky.
  • 1225 U.S. Hwy. 60 West, Suite 160 in Morehead, Ky.
  • 3108 Fairview Dr. in Owensboro, Ky.
  • 416 South 6th St. in Paducah, Ky.
  • 686 North Lake Dr. in Prestonsburg, Ky.
  • 410 East Mt. Vernon St. in Somerset, Ky.

Information for anyone attending an appointment:

  • Anyone attending an appointment must wear a mask at all times
  • Photo ID is required to enter a KCC building
  • Temperatures will be taken before entering KCC buildings due to COVID-19
  • Accommodations will not be made for those without appointments
  • While staff make every effort to answer all questions during this appointment, UI specialists may not be able to provide a resolution during a single appointment. Some claims could require additional paperwork or take additional time to complete. An additional appointment will not be necessary

KCC locations around the state stopped providing in-person help to UI claimants in fall 2017.

According to the governor’s office, the record level of unemployment spurred by the pandemic and years of staffing cuts, location reductions and failure to upgrade IT systems slowed the state’s ability to help many Kentuckians who lost jobs.

The governor’s proposed budget included general funding spending of $1.1 million in fiscal year 2021 and $8.4 million in fiscal year 2022 to provide funding to restore employees to help with unemployment claims at the career centers throughout the state.

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