BBB warns against IL based company after numerous complaints - KFVS12 News & Weather Cape Girardeau, Carbondale, Poplar Bluff

BBB warns against IL based company after numerous complaints

Rural King's online business has gotten numerous complains (Source: Pixabay) Rural King's online business has gotten numerous complains (Source: Pixabay)
MATTOON, IL (KFVS) -

The Better Business Bureau is warning consumers of a business based in Illinois.

Rural King Supply has its headquarters in Mattoon, Il. The business has been accused of false advertising, prices not honored at the checkout, products ordered but not delivered and poor customer service. 

It sells goods and guns online in addition to 100 retail stores.

Download the KFVS News app: iPhone | Android

The bureau cites more 90 complaints and negative reviews in the past three years related to online business. 

The company has an “F” rating, the lowest on BBB’s scale, due to unanswered consumer complaints and an underlying pattern of complaints according to the bureau.

Founded in 1960, Rural King has stores in Illinois, Missouri, Indiana, Kentucky, Tennessee, Ohio, Florida, Michigan, North Carolina, Pennsylvania, Virginia, West Virginia and Alabama. The company is registered with the Illinois secretary of state.

Copyright 2018 KFVS. All rights reserved.

  • Heartland NewsMore>>

  • breaking

    FIRST ALERT ACTION DAY Today due to severe weather

    FIRST ALERT ACTION DAY Today due to severe weather

    Friday, July 20 2018 9:37 AM EDT2018-07-20 13:37:03 GMT
    A First Alert Action Day has been declared for today, July 20 due to severe weather. (Source: KFVS)A First Alert Action Day has been declared for today, July 20 due to severe weather. (Source: KFVS)

    A First Alert Action Day is being issued for Friday due to the threat of significant severe weather late in the day and into the evening.

    A First Alert Action Day is being issued for Friday due to the threat of significant severe weather late in the day and into the evening.

  • Victim identified in deadly shooting in Caruthersville

    Victim identified in deadly shooting in Caruthersville

    Friday, July 20 2018 8:40 AM EDT2018-07-20 12:40:09 GMT
    Caruthersville Police are investigating a deadly shooting. (Courtesy: Rob Foote, KFVS)Caruthersville Police are investigating a deadly shooting. (Courtesy: Rob Foote, KFVS)

    Caruthersville police chief Tony Jones says his department is investigating a deadly shooting. 

    Caruthersville police chief Tony Jones says his department is investigating a deadly shooting. 

  • First Alert Action Day: Keep your weather app handy

    First Alert Action Day: Keep your weather app handy

    Friday, July 20 2018 8:11 AM EDT2018-07-20 12:11:44 GMT
    First Alert Action Day due to storm threat today. (Source: KFVS)First Alert Action Day due to storm threat today. (Source: KFVS)
    First Alert Action Day due to storm threat today. (Source: KFVS)First Alert Action Day due to storm threat today. (Source: KFVS)

    This afternoon and evening could get rough for parts of the Heartland. Lisa Michaels says parts of the Heartland were upgraded to a moderate risk of severe weather. Large hail, heavy winds and isolated tornadoes are the primary threats.  Stay with First Alert Weather for the very latest.  It's a good idea to keep your mobile devices charged in case there are any power outages. 

    This afternoon and evening could get rough for parts of the Heartland. Lisa Michaels says parts of the Heartland were upgraded to a moderate risk of severe weather. Large hail, heavy winds and isolated tornadoes are the primary threats.  Stay with First Alert Weather for the very latest.  It's a good idea to keep your mobile devices charged in case there are any power outages. 

Powered by Frankly