911 service back to normal in Bollinger Co., MO - KFVS12 News & Weather Cape Girardeau, Carbondale, Poplar Bluff

911 service back to normal in Bollinger Co., MO

(Source: KFVS) (Source: KFVS)
BOLLINGER COUNTY, MO (KFVS) -

As of October 12, Big River Telephone company says the 911 issues that some people in Bollinger County, Missouri were experiencing have been fixed. 

A spokesperson for the county said the problem started in late September. Some people reported that when they tried to dial 911, they got a message that the number was no longer in service.

"Every moment whether its a fire or any other emergency situation seconds count," said Marble Hill Fire Chief Calvin Troxel. "I mean that's what an emergency is something that has to be taken care of right then because of life and property."

Big River Communications General Manager Chris Foeste said, "the 911 issues preceded the date at which the company took over the emergency line in Bollinger County, and the issue could still be affecting wireless customers." Foeste said the 911 number was "ported" to the Big River Network on September 29 and that customers on their network never had issues dialing 911.

County administrators are still working to ensure that everyone in the county can call 911 and be connected to dispatchers in case of an emergency.

If you do call 911 and receive a message that the number is not in service, you should hang up and immediately dial *55. That will send you to the Missouri State Highway Patrol.

If you call the non-emergency line for the sheriff's department, 573-238-2633, and do not get an answer, you should call the Missouri State Highway Patrol at 573-840-9500.

Download the KFVS News app: iPhone | Android

Copyright 2017 KFVS. All rights reserved.

  • Heartland NewsMore>>

  • Volunteer training at Paducah Warming Center

    Volunteer training at Paducah Warming Center

    Saturday, October 21 2017 3:54 AM EDT2017-10-21 07:54:01 GMT
    (Source: KFVS)(Source: KFVS)

    With colder temperatures now here, Paducah Warming Center at the Community Kitchen is offering two volunteer training sessions. The sessions are set to be held at 6 p.m. on Nov. 6 and 13 at the Community Kitchen, located at 1237 Martin Luther King Jr. Blvd.

    With colder temperatures now here, Paducah Warming Center at the Community Kitchen is offering two volunteer training sessions. The sessions are set to be held at 6 p.m. on Nov. 6 and 13 at the Community Kitchen, located at 1237 Martin Luther King Jr. Blvd.

  • 1 detained, car seized following deadly Reynolds Co., MO shooting

    1 detained, car seized following deadly Reynolds Co., MO shooting

    Friday, October 20 2017 11:36 PM EDT2017-10-21 03:36:28 GMT
    (Source: Sherae Honeycutt, KFVS)(Source: Sherae Honeycutt, KFVS)

    Authorities say one person has been detained, but this person is not under arrest. There is still an ongoing search for a second person, according to the sheriff's office. 

    Authorities say one person has been detained, but this person is not under arrest. There is still an ongoing search for a second person, according to the sheriff's office. 

  • I-57 NB closure in Williamson Co, IL

    I-57 NB closure in Williamson Co, IL

    Friday, October 20 2017 9:25 PM EDT2017-10-21 01:25:49 GMT
    (Source: Raycom Media)(Source: Raycom Media)

    Illinois State Police and IDOT are shutting down the northbound lanes of the interstate about five miles south of Marion in Williamson County. 

    Illinois State Police and IDOT are shutting down the northbound lanes of the interstate about five miles south of Marion in Williamson County. 

  • Trending StoriesTrending StoriesMore>>

  • Teacher hit with brick after confiscating student's phone

    Teacher hit with brick after confiscating student's phone

    Friday, October 20 2017 2:00 AM EDT2017-10-20 06:00:06 GMT
    Friday, October 20 2017 2:00 AM EDT2017-10-20 06:00:06 GMT

    The student’s mother is facing several charges, including aggravated assault, in connection to the incident.

    The student’s mother is facing several charges, including aggravated assault, in connection to the incident.

  • Charges, insults fly after Trump aide assails congresswoman

    Charges, insults fly after Trump aide assails congresswoman

    Friday, October 20 2017 4:12 AM EDT2017-10-20 08:12:41 GMT
    Saturday, October 21 2017 7:45 AM EDT2017-10-21 11:45:00 GMT

    White House chief of staff John Kelly delivered a raw and searing monologue Thursday about the reality and pain of war sacrifice, praising those who serve and summoning the 2010 death of his own son to defend President Donald Trump against accusations of insensitive outreach to a grieving military family.

    White House chief of staff John Kelly delivered a raw and searing monologue Thursday about the reality and pain of war sacrifice, praising those who serve and summoning the 2010 death of his own son to defend President Donald Trump against accusations of insensitive outreach to a grieving military family.

  • Judge tosses $417M award against Johnson & Johnson

    Judge tosses $417M award against Johnson & Johnson

    Friday, October 20 2017 10:32 PM EDT2017-10-21 02:32:33 GMT
    Saturday, October 21 2017 8:13 AM EDT2017-10-21 12:13:10 GMT

    A Los Angeles judge has tossed out a $417 million jury award to a woman who claimed she developed ovarian cancer by using Johnson & Johnson baby powder for feminine hygiene.

    A Los Angeles judge has tossed out a $417 million jury award to a woman who claimed she developed ovarian cancer by using Johnson & Johnson baby powder for feminine hygiene.

Powered by Frankly