NEW MADRID COUNTY, MO (KFVS) - A nationwide outage affecting AT&T mobile devices is kept many customers from being able to reach emergency services by dialing 911.
AT&T did not know how long the outage will be but the problem was fixed within several hours.
They say the problem was only related to AT&T mobile services.
The outage had no effect on landline 911 calls or those made from other carriers besides AT&T.
The areas we know of affected in the heartland were New Madrid Co., Mo and Pemiscot Co., Mo.
One AT&T customer, Mike Mccammon of Pemiscot Co., Mo, said his service was not working and provided an alternative number for residents to call: (573)748-2516
Customers in New Madrid Co., MO were instructed call the New Madrid Co. 911 Administrative lines:
AT&T tweeted saying it is aware of the issue and is currently attempting to fix it and later tweeted saying they apologized to those affected by the outage.