Nationwide AT&T outage blocking emergency numbers resolved - KFVS12 News & Weather Cape Girardeau, Carbondale, Poplar Bluff

Nationwide AT&T outage blocking emergency numbers resolved

(Source: KFVS) (Source: KFVS)
NEW MADRID COUNTY, MO (KFVS) -

A nationwide outage affecting AT&T mobile devices is kept many customers from being able to reach emergency services by dialing 911.

AT&T did not know how long the outage will be but the problem was fixed within several hours.

They say the problem was only related to AT&T mobile services.

The outage had no effect on landline 911 calls or those made from other carriers besides AT&T.

The areas we know of affected in the heartland were New Madrid Co., Mo and Pemiscot Co., Mo.

One AT&T customer, Mike Mccammon of Pemiscot Co., Mo, said his service was not working and provided an alternative number for residents to call: (573)748-2516 

Customers in New Madrid Co., MO were instructed call the New Madrid Co. 911 Administrative lines:

(573)748-2630
(573)748-5226
(573)748-2780

AT&T tweeted saying it is aware of the issue and is currently attempting to fix it and later tweeted saying they apologized to those affected by the outage.

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Copyright 2017 KFVS. All rights reserved.

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