911 service disrupted by fiber optic cable damage in southeast M - KFVS12 News & Weather Cape Girardeau, Carbondale, Poplar Bluff

911 service disrupted by fiber optic cable damage in southeast MO

(Source: Raycom Media) (Source: Raycom Media)
SOUTHEAST MISSOURI (KFVS) -

A number of areas in the Heartland are experiencing phone outages that limit the ability to dial 911 or other emergency services.

Stoddard County 911 services said that Verizon cell phones were reportedly down in the area, keeping people from calling 911. As of 8:15 p.m., 911 services were functioning again in Stoddard County.

Sikeston DPS was informed Monday that the St. Louis market area is experiencing call failures due to damage to a fiber optic line in the Heartland.

This is causing interruption to phone services and possible 911 services in Scott, Butler, Dunklin and Stoddard Counties.

Verizon Wireless and Local Exchange Carrier personnel are on scene and working to restore service. It is not known how long services will be diminished.

If it is an emergency and you are calling 911 and can’t get through, you can call Sikeston DPS direct at 573-471-4711. This will put you in direct contact with the Sikeston DPS dispatch center. This is the same dispatch center you would normally get if you called 911 in that jurisdiction.

Download the KFVS News app: iPhone | Android

Copyright 2016 KFVS. All rights reserved.

  • Heartland NewsMore>>

  • Children & smartphones: What are the risks?

    Children & smartphones: What are the risks?

    Friday, February 23 2018 11:05 PM EST2018-02-24 04:05:38 GMT

    We are probably all guilty of not being about to put down the phone. And with kids getting their hands on them younger and younger, it is raising the concern of the health risks.  A recent survey by common sense media found nearly half of parents worry that their child is addiction to their cell phone. Mom Jackie Collins often worries about the amount of time her kids are spending glued to their phone. For her teenage son, it's almost like a full time job. "50 hours tot...

    We are probably all guilty of not being about to put down the phone. And with kids getting their hands on them younger and younger, it is raising the concern of the health risks.  A recent survey by common sense media found nearly half of parents worry that their child is addiction to their cell phone. Mom Jackie Collins often worries about the amount of time her kids are spending glued to their phone. For her teenage son, it's almost like a full time job. "50 hours tot...

  • Woman dead after car struck tree in Johnson Co., IL

    Woman dead after car struck tree in Johnson Co., IL

    Friday, February 23 2018 4:02 PM EST2018-02-23 21:02:04 GMT
    (Source: KFVS)(Source: KFVS)
    (Source: KFVS)(Source: KFVS)

    A 19-year-old woman is dead after her vehicle struck a tree.

    A 19-year-old woman is dead after her vehicle struck a tree.

  • Williamson County, IL crash injures 2

    Williamson County, IL crash injures 2

    Friday, February 23 2018 4:06 PM EST2018-02-23 21:06:11 GMT
    (Source: KFVS)(Source: KFVS)
    (Source: KFVS)(Source: KFVS)

    Several people were hurt after a crash in Williamson County, Illinois on Thursday, February 22. 

    Several people were hurt after a crash in Williamson County, Illinois on Thursday, February 22. 

Powered by Frankly