Class action lawsuit claims Wen hair care products cause hair lo - KFVS12 News & Weather Cape Girardeau, Carbondale, Poplar Bluff

Class action lawsuit claims Wen hair care products cause hair loss

Around two hundred women across America are raising concerns about a product they say left them partially bald. (Source: Sherae Honeycutt, KFVS) Around two hundred women across America are raising concerns about a product they say left them partially bald. (Source: Sherae Honeycutt, KFVS)
(KFVS) -

What you put in your hair could make it fall out!

Around 200 women across America are raising concerns about a product they say left them partially bald.

Women are banding together in a class action lawsuit against Wen hair care products.

Some are even joining the suit for their children.

However, the product distributor said their hair loss has nothing to do with their hair care system.

Wen by Chaz Dean hair products have been around since 1993.

You may have seen their infomercial on TV.

The hair care system is backed by celebrities and say it takes the place of shampoo, conditioner, deep conditioner, detangler and even leave-in conditioner.

Sarah Sartin, a hairstylist at Mirror Image Salon in Jackson, Missouri, said after hearing about the lawsuit it's something to reconsider.

Around 200 people have joined in a class action lawsuit against Guthy-Renker, Wen's parent company.

They say the product is making their hair fall out and in some cases it's not growing back.

A California woman posted a picture of her hair loss on Wen's Facebook page.

"Their non-shampooing conditioner blocked my pores and caused my hair to be basically washed with lotion," the woman said.

That picture is just one of many claims.

The women say the product clogs their hair follicles causing the hair loss.

Sartin said knowing what you are putting on your hair is the most important precaution.

"Definitely being knowledgeable about the ingredients," Sartin explained. "Knowing what you're putting on your hair."

Guthy-Renker is denying these women's claims.

Recently they released a statement addressing the lawsuit.

"We take great pride in the quality of our products and believe every product meets our high standards. We want all of our customers to have positive experiences with our products, and we encourage any customer with any questions to contact us.

"With well over 10 million Wen products shipped since 2008, our customers’ overwhelmingly positive response to Wen is a testament to the benefits it can deliver for its users. These benefits are reflected in consistently high rankings from independent consumer product sites as well.

"Importantly, there is no scientific evidence whatsoever to support any claim that our hair care products caused anyone to lose their hair. There are many reasons why individuals may lose their hair, all unrelated to Wen hair care products. We intend to vigorously contest the allegations made against our products."

It's also important to read the fine print.

On Wen's website they claim almost 100 percent of users noticed more moisture, shine and manageable hair.

However, just below that it said these results are not typical.

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