Cyber security tips for online shoppers from the BBB - KFVS12 News & Weather Cape Girardeau, Carbondale, Poplar Bluff

Cyber security tips for online shoppers from the BBB

(Source: KFVS) (Source: KFVS)
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Online retailers are expected to rake in $3 billion dollars on Cyber Monday 2015 – That would make it the biggest single day for online sales ever, according to the Better Business Bureau (BBB).

November 30 may be a great day to snag that perfect holiday gift at a great price online, but it’s also a day you’ll want to be cautious of scams and cyber threats that could cost you thousands of dollars and headache, according to the BBB.

“We know that many consumers rely on shopping online to save time, money and to have gifts sent to family members around the globe,” Michelle L. Corey said, the BBB President and CEO. “BBB reminds shoppers to be careful: The Internet is rife with scams that can separate shoppers from their money or steal their personal information. Some companies may not be able to deliver gifts in time for the holidays.”

To keep you safe on Cyber Monday and anytime you shop online, the BBB has layed out cyber tips to follow when shopping online.”

Make sure you protect your computer by installing a firewall, ant-virus and anti-spyware software’s. It’s just as important to make sure those programs are turned on and up to date.

Ask yourself how secure is the site? The URL of a secure site should begin with HTTPS://. Look for that before entering your financial information such as a credit card number.

Shop on sites you know you can trust. Some sites even have a BBB accredited seal that you can click to confirm they’re valid. Business reviews are also available online at

Don’t give out more personal information than you have to. Read a site’s privacy policy and understand what information is being requested and how it will be used. Don’t enter information that could make you a target for spam e-mails. Site’s that lack privacy policies could sell your information without your permission.

Beware free or low-prices on hard to find items -- If a deal seems too good to be true than it probably is. Offers on websites and in e-mails you didn’t request could be scams or have hidden costs or sign you up for a monthly charge. Make sure to look for and read the fine print.

Beware of sites trying to phish for personal information. The BBB says legitimate businesses won’t send e-mails claiming problems with an order, account or package to reveal financial information. If you get an e-mail like that, pick up the phone and call the contact number on the website where you made the purchase to confirm a problem.

If you use a credit card you are allowed to dispute charges if you don’t receive an item. Shoppers have rights guaranteed under federal law – Unauthorized charges can be disputed and many card issuers have zero-liability policies if you’re card number is stolen and used. Check your statements regularly and never wire money to someone you don’t know.

Print out or save receipts until you received your items or are happy with your order. Find out when your item will be shipped and know the tracking number in case the order is lost.

Orders made by phone, mail, or online have to be shipped by the date promised or within 30 days if no delivery dates is stated. If you don’t get your items by those days, you can cancel and demand a refund. You can also reject merchandise if it is defective or was misrepresented.

Check a company’s BBB Business Review before you make a purchase by going to or by calling 314-645-3300.

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