3 roads in 1 county with same name cause confusion for emergency - KFVS12 News & Weather Cape Girardeau, Carbondale, Poplar Bluff

3 roads in 1 county with same name cause confusion for emergency workers

STE. GENEVIEVE COUNTY, MO (KFVS) -

GPS, Google maps, it's much easier to get from one place to another these days, but what if three roads in the same county all have the same name?

There's not one, not two, but three White Sands Roads in Ste. Genevieve County and it has caused a major problem over the years with emergency personnel showing up to the wrong location on multiple occasions.

County commissioners say a change must happen soon.

"It still gets confusing for the ambulances, fire department and sheriff department, but we're gonna have to do something different."

Commissioner Gary Nelson said one road, split three times more than a decade ago, is still causing headaches.

"We thought we could fix the problem by naming one of them White Sands North, White Sands South and leaving the third one at White Sands," he said.

However, he continued, emergency crews are still having a hard time figuring out where to go.

Felix Meyer is the county's emergency management director.

"It's a GPS issue because they don't have it right," he said. "It was a part of the dispatch problem because some of the cross streets that they identified wasn't correct and they was giving the wrong cross streets."

So, the county tried updating those dispatch maps to add more cross streets. Still no luck.

Meyer said the problem got so bad, they had to send two fire trucks in different directions to make sure they responded on time.

"A couple times we just decided to send a truck in both directions until we figured out where it was exactly."

Phil Rogers lives on White Sands Road and said he just wants the problem taken care of so no one is seriously hurt.

"The chances of it happening again, may be one in a thousand, who knows what those chances are," Rogers said. "But if everything is put into the system and everything is done how it's supposed to be done in a timely manner, then you don't really have a problem with it. People will get used to it."

The commissioner said in the past, the city tried to change the name of the streets before and leave the name changes to the people. He said that didn't work, but he plans on having a town hall meeting soon to resolve the issue.

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