JEFFERSON CITY, MO (KFVS) - Attorney General Chris Koster today urged the Federal Communications Commission to authorize phone companies to utilize call-blocking technologies to better protect consumers from unwanted calls and scams.
In a letter to the FCC ahead of its scheduled June 18 vote, Koster and Indiana Attorney General Greg Zoeller called on the FCC to allow phone carriers to implement call-blocking technologies at their customers' request so consumers can screen robocalls and robotexts.
The proposal, which was submitted by the chairman to the full commission, would protect Americans from unwanted robocalls, spam text messages, and telemarketing calls by allowing phone companies to offer call-blocking filters to their customers.
“My office hears from Missouri consumers on a daily basis about unwanted texts, telemarketing and robocalls,” Koster said. “The FCC is in the unique position to empower consumers to block unwanted calls and texts. I strongly encourage the FCC to pass the proposal on Thursday.”
Last September, Koster and Indiana Attorney General Greg Zoeller submitted a letter signed by 37 other state and territorial attorneys general to the FCC urging the commission to recognize call-blocking filters as legally allowable, if requested by customers.
Last week, Missouri Deputy Attorney General Joe Dandurand testified before the United States Senate Select Committee on Aging in support of greater protections for consumers.
Missouri has been a leading state in protecting consumers' telephone privacy.
The Missouri Attorney General's Office, along with the Indiana Attorney General's Office, has held No Call Summits for the last two years to focus on reducing unwanted calls and has led a working group of attorneys general in making policy recommendations such as the one before the FCC.
Koster said his office received more than 52,000 complaints last year about unwanted calls, a majority of which were robocalls.
Koster reminds Missourians they can sign up for the Do-Not-Call hotline on his website
or by calling 1-866-662-2551.
He encourages consumers who receive harassing solicitation calls to file a complaint at 1-866-buzzoff (1-866-289-9633).