Tips to tackle holiday returns - KFVS12 News & Weather Cape Girardeau, Carbondale, Poplar Bluff

Tips to tackle holiday returns

Thousands will be headed to stores after Christmas to return unwanted gifts. Thousands will be headed to stores after Christmas to return unwanted gifts.
CAPE GIRARDEAU, MO (KFVS) - You may have been good all year, but sometimes Santa can get it wrong and leave a gift under the tree you don't love.

That is why thousands of people will be headed to the mall and other big-box stores to make returns the day after Christmas.

According to the National Retail Federation, people return on average about 4 gifts after the holidays.

The big one is clothes.

Researchers say that clothes and shoes make up 62 percent of all returns.

Shoppers I talked with say it's not uncommon to get a jacket or shirt that doesn't fit.

"Sometimes they just don't fit right or just like way to big," Amanda Huber said. "I try not to be to rude about it, but it's kind of hard not to be with that kind of thing. Sometimes I have to return them or tell the person that 'Hey this is too small or to big.'"

That's why she's planning to stay home on Friday.

"It's probably really packed, it's probably really had to do that so I try to avoid the mall as much as possible," Huber said.

Here are some tips to make returning unwanted gifts a little easier.
  • Keep gifts in good condition. Retailers will resist taking back a purchase that's not in good condition or in the original packaging and make sure you have all the parts.
  • Don't stress the receipt. For many retailers your driver's license will work. However, if you're looking to get all your money back on something that has dropped in price, you'll need the receipt.
  • Know store policies. Some stores have deadlines to return a gift. At Target you have 90 days to get your money back, but when it comes to electronics or entertainment items, you only have 30 days to return it. If you bought something from Amazon, and it was shipped between November or December, he deadline is January 31st to get shipped back. At Sears, the return policy can vary anywhere from 30 to 90 days depending on the item. Many retailers have their return policies posted online or displayed within stores.
  • If you're returning an online purchase, skip the shipping and go to the store. Most retailers will accept items that were originally delivered by mail.
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