Heartland residents targeted with Microsoft Impersonation Scam - KFVS12 News & Weather Cape Girardeau, Carbondale, Poplar Bluff

Heartland residents targeted with Microsoft Impersonation Scam

Scammers have tricked some into handing over their credit card information. Scammers have tricked some into handing over their credit card information.

With the holiday season just around the corner, scammers are taking advantage of every opportunity they can get.

Unfortunately, handfuls of people in Southeast Missouri have already fallen victim to what's been dubbed as the Microsoft Impersonation Scam.

That is where someone will call you pretending to be a tech from Microsoft, or another computer company.

They will inform you that your computer is infected with a virus and is generating error messages on the internet.

They may even go so far as saying that if it is not solved your computer may become unusable.

Technicians at Velosity Electronics say this is likely untrue, Microsoft or any computer company won't call you out of the blue.

However, the scam has already tricked some into handing over their credit card information.

"Basically what had happened is one of these exact scams," Ryan Frenz said. "And the scammer got her to give them her credit card number and he told her it was declined and in reality it probably wasn't, and went through this a couple of times and they ended up getting basically all of their credit card information for three different cards."

Frenz said these scammers are trying to do one of three things: charge you for fixing a problem that doesn't exist, gain access to your bank account information, or install spy-ware on your computer.

The good thing, though, there is an easy way to avoid this.

"They'll never initiate contact with you to fix a computer problem," Frenz said. "Now they may respond if you reach out them first. But the best thing you can do to avoid this, if you get a call like that and somebody says that they're microsoft and there's a problem on your computer it's probably a scam, hang up and then contact Microsoft."

Copyright 2014 KFVS. All rights reserved.

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