“Dear Ms. Sweeney,
In response to your upcoming report concerning the allegations at the Cape Girardeau Plant,
There is no evidence to support the allegations. In fact, the most recent independently collected results for overnight First Class Mail service reveal scores higher than 97 percent QTD for our Cape Girardeau customers.
The Postal Service has the utmost confidence in its employees who pride themselves on providing excellent service to our Cape Girardeau customers. If a customer has a service concern or questions please contact 816-374-9186.
Stacy St. John I Corporate Communications
United States Postal Service