VILLAGE OF EQUALITY, IL (KFVS) - An Equality husband and wife say their mailing address has changed three times since 1994, but they've never physically moved.
Now, after refusing to change their address for a fourth time, they're missing their mail.
"I'm fed up with this deal," said Reginald McCaughan.
The mailbox may read 1875, but that's not what's on the mail that is being delivered.
Junk mail and envelopes with his current address are scratched out and the new one penciled in.
"We don't have nothing up here in Equality, just a post office where people don't know what they are doing," said McCaughan.
Back in June, McCaughan agreed to sign over an address change from 1875 Salt Well Road to 1875 Rose lane.
However, McCaughan says the county wants to change it to 10650 Rose Lane.
Since then he says the mail service has caused a number of headaches, especially for his wife who is in and out of the hospital.
"If they have to send me information from the hospital, I am not getting it," said Beulah McCaughan.
The couple say they don't own a car and enjoy living as simple as possible.
They rely on their mail for just about everything.
"That's our lifeline," said McCaughan.
With each change he says once they get the mail problems straightened up, there's another change.
"If you don't get your bills, you don't know what you owe and on a fixed income that is bad," said Beulah.
McCaughan says some of his mail has been tampered with. He never signed a change of address card.
He and his wife have no plans on moving. They just want the problems fixed.
"This is home place," said Beulah.
Right now, McCaughan has to pay $2 to $3 to have his wife's medications delivered to his house each with each package.
A spokesperson for the U.S. Postal Service says they have a change of address card on file.