Free insurance counseling offered to tornado victims - KFVS12 News & Weather Cape Girardeau, Carbondale, Poplar Bluff

Free insurance counseling offered to tornado victims

(KFVS) -

The Illinois Department of Insurance (DOI) will offer free, one-on-one counseling services on Thursday, March 22 to residents of Harrisburg affected by the Feb. 29 tornado.

Counselors will walk individuals through the insurance claims process, as well as help them avoid fraud. DOI staff will provide information on how to properly document storm damage, what a consumer's homeowner policy covers, assess the benefits of making temporary repairs, and offer advice on what to expect during the claims process.

The counseling session will take place:

Thursday, March 22
12 p.m. - 6 p.m.
Harris-Pruett Community Building
107 E. Church
Harrisburg, IL

Governor Pat Quinn issued a state disaster proclamation. The Governor requested federal assistance to help the people and businesses that suffered losses from the tornado and is appealing FEMA's denial for federal disaster aid.

The Department of Insurance also alerts property owners of individuals selling services or benefits that sound or appear "too good to be true," and offers the following advice to consumers:

  • Property owners should always contact the Department of Insurance before entering into an insurance contract or formal agreement that raises questions or suspicion.
  • Illinois law requires public adjusters (or insurance adjusters who are not employed by a particular insurance company) to be licensed with the Department of Insurance. Contact the Department at its toll-free number (866) 445-5364 to verify that a public adjuster is licensed and in good standing before signing any contract.
  • Public adjusters are independent operators; they are not public employees, do not work on behalf of the State of Illinois or the Department of Insurance.

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