Survey: 1 in 4 households don't have a land line - KFVS12 News & Weather Cape Girardeau, Carbondale, Poplar Bluff

Survey: 1 in 4 households don't have a land line

CAPE GIRARDEAU, MO (KFVS) -

More than one in four households, or 26.6 percent of homes, only use cell phones, and don't have a land line, according to Center for Disease Control and Prevention Survey data in 2010.

That's up from 2008, when one in five households, or 20.2 percent, only used wireless phones. 

And 15.9 percent of US households are mostly wireless, meaning they have both a cell phone and land line, but use the wireless phone for all or almost all calls.

"It's really simple, just one number and they knew that they could always get me on that," said Claire Bruce, an active businesswoman who got rid of her land line.

"I prefer to keep the land line," said Gil Seres, someone who doesn't want to get rid of his home phone. 

It's a debate people are having with their cell phones, keep the land line, or go wireless.

Bruce says she used to forward her land line calls to her cell phone, and finally simplified by getting rid of her home phone.

"I could be sitting in Chicago O'Hare Airport, I could be sitting in my mom and dad's house in Kennett, or I could be here in Cape, and clients can reach me no matter what time of the day it was," said Bruce.

And she said she doesn't miss her land line.

"Absolutely not," said Bruce. "I just have my phone, it's one number, all my friends know it, all my clients know it, really no need for it."

But Gil Seres says he has both a cell phone and land line, but actually uses his land line most of the time.

"I think it's important because I want my name in the phone book, so people can find me," said Seres. "I just use the cell phone for emergencies."

And that's where cell phones can actually be a problem.

"People automatically assume when they call 911 their phone number is going to pop up," said Cape Girardeau Police Officer Darin Hickey.

But he says that's not the case. He says all they see is the cell phone carrier.  

"So when our dispatchers are asking where you at what's your address it's not because...that's just a routine, its not because that's what their supposed to do, they're actually trying to gather information just in case you get disconnected," said Hickey.

Big River Telephone Company President Kevin Cantwell says telephone service isn't what it used to be, and is constantly evolving.

"We'll send it to a land line, we'll send it to a cell phone, we'll send it to an iPad, a Blackberry, so the whole concept of land line and cell phone are converging," said Cantwell. "And so the importance is understanding how the customer wants to use services."

A question that customers might still be trying to figure out.

Copyright 2011 KFVS. All rights reserved.

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