BBB warns Cardinals fans of fake playoff tickets - KFVS12 News & Weather Cape Girardeau, Carbondale, Poplar Bluff

BBB warns Cardinals fans of fake playoff tickets

(KFVS) -

The Cardinals' historic comeback to win a wild card slot in the National League division playoffs has many fans eager for playoff tickets.

The St. Louis Better Business Bureau warns baseball fans to beware of potential scam by fake ticket sellers.

This occurs most often when fans buy tickets outside the stadium from people on the street or through online auctions, classifieds and bulletin boards.

The secondary market for sporting and entertainment tickets is a $10 billion a year industry, according to the BBB. That includes tickets bought and sold by professional brokers as well as those purchased and resold by speculators and season ticket holders.

The BBB offers the following advice for fans seeking tickets:

  • Be careful buying tickets from someone on the street. When you get to the gate and find out your tickets aren't real, the seller will be long gone.
  • Before buying from an online ticket broker, look for the BBB logo on the website and click on it to make sure it is real. The BBB's dynamic seal will take you directly to the BBB Business Review on the company, where you can read about the company's record for responding to complaints. Make sure the website has a secure payment processing system, usually denoted by "https://" at the start of its website address or URL or a small closed lock icon at the bottom of the screen.
  • If you buy tickets through an online auction site, choose a seller with a long history of satisfied customers. Scammers can hijack old accounts, so make sure the seller has recently sold other tickets.
  • Ticket buyers also should be wary of sellers who try to lure buyers from a legitimate site to another site for a "private" transaction. Scammers often want to conduct their business on sites with names that mimic well-known companies but actually are fakes.
  • If you are buying tickets through an online classified ad site, never pay the seller by wire transfer. You will have no way to get your money back if the tickets do not arrive or are counterfeit.

Check out a business on the BBB Business Review at or call 314-645-3300.  The BBB's database includes reputable, secondary market ticket firms that provide buyer protections, including money-back guarantees if tickets are fake.

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