Dealing with storm damage: What to do right now - KFVS12 News & Weather Cape Girardeau, Carbondale, Poplar Bluff

Dealing with storm damage: What to do right now

Chris Gross, says the first thing you should do is report the damage to your insurance company. Chris Gross, says the first thing you should do is report the damage to your insurance company.
According to Gross, it is our responsibility to secure our property to make sure the damage doesn't get any worse before the adjuster comes out. According to Gross, it is our responsibility to secure our property to make sure the damage doesn't get any worse before the adjuster comes out.

Like many of you, I spent part of my day dealing with the aftermath of Tuesday night's storms.

We live on the north end of Cape Girardeau, and our nearly three-year-old roof took a beating when that strong line of storms moved through around 9 p.m.

First, let me thank the neighbors, Facebook friends, and viewers who brought us tarps and/or offered to help.  I've always said the Heartland is a generous place and now I've experienced it first hand.

Now, here's a rundown of the steps we've been told to take to get our roof fixed quickly and correctly.

My insurance agent, Chris Gross, says the first thing you should do is report the damage to your insurance company.  You'll be given a claim number and an adjuster should call you within one business day to start processing it.

Gross says the adjustment process should move quickly, because most companies are already in "storm damage" mode after severe weather hit April 15.

"Now, to get the repairs actually done," Gross cautions, "could be a slow process due to the business of all the contractors at the time, along with the body shops.  So, you probably will have to wait in line somewhat to get it done."

The second thing to do, contact a licensed and reputable contractor.  I had a couple of guys knock on our door Wednesday morning, looking for work.  They may very well have been licensed and legit, but we're always cautioned to be careful when someone shows up unsolicited.

I called Christopher Snider of Go Green Contracting in Cape after he sent me a message on Facebook listing his references and offering to do our work.  Snider also showed us proof of insurance when he arrived.  

Snider walked all around our property, taking pictures.  My husband then took him up on the roof and into the attic to see the damage for himself.

"It appears that we had some wind coming out of the west that took out two large sections on the north and south side of the rear of your roof", Snider said.  "And we have water on the inside of your kitchen and bedroom that are going to have to be addressed from your insurance company."  (That would explain the need for towels and pots on our bed last night)!

Snider can't get started on the repairs until the adjuster comes out, which should be in the next day or two. 

"Hopefully, the tarps that are up there are going to hold", Snider said.  "We're  going to make some adjustments to those tarps to make sure they're taught, make sure the wind doesn't affect those again.  But, as it stands right now, it's a hurry up and wait game for the insurance company to come out and hopefully that it doesn't leak anymore with the tarps we've got up there."

According to Gross, it is our responsibility to secure our property to make sure the damage doesn't get any worse before the adjuster comes out.  He also advised us to take pictures and save every receipt.  We're hoping to have everything back to normal in a few weeks.

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