Contact Us - KFVS12 News & Weather Cape Girardeau, Carbondale, Poplar Bluff

Both in person and online, there are many different ways to contact us at KFVS12/Heartland News:

By mail:

• KFVS12
  310 Broadway
  P.O. Box 100
  Cape Girardeau, MO 63701
• Southern Illinois Newsroom
  500 E. Plaza Drive, Suite #2
  Carterville, IL 62918

By phone:

• Main switchboard: (573) 335-1212
• News Tip Line: (800) 455-KFVS
• Southern Illinois Newsroom: (618) 985-6300

By fax:

• Business Fax: (573) 335-6303
• Newsroom Fax: (573) 335-7723
• Southern Illinois Newsroom: (618) 985-2681
• Sales Fax: (573) 335-6733

Online:

• Email: (see below)
• Twitter: @kfvsnews (news), @kfvssports (sports), @kfvsweather (weather), @kfvs12 (station), @kfvssales (sales)
• Facebook: http://www.facebook.com/kfvs12

Email:

• Press releases/news announcements/story ideas: send your email to news@kfvs12.com
• Contacting on-air staff: On-air staff bios and email addresses
• Viewer comments: email manager@kfvs12.com
• To submit a comment for a future "Your Turn" commentary: email yourturn@kfvs12.com.
• Pictures and video: email cnews@kfvs12.com, or upload them to directly to cNews.
• Direct email to employees: Most employee email addresses at KFVS12 follow a similar format: first name initial, followed by last name, without a space, "@kfvs12.com."  To email an employee not listed below, follow this format.  For example, John Smith's e-mail would be jsmith@kfvs12.com.

If you have a specific question or comment for KFVS12, and are not sure who to contact, please feel free to directly contact one of the people below (click on a person's name to send an email):

• Overall station operations: Vice President and General Manager, Tim Ingram.
• News content: News Director, Mark Little.
• Community event sponsorship or station marketing: Director of Marketing, Paul Keener.
• Advertising on KFVS12 & The Heartland's CW: Local Sales Director, Karen Wade.
• Advertising on KFVS12.com: Internet Sales Director.
• Listings on JobLink12 and HomeLink12: Classified Internet Sales Director.
• Content on KFVS12.com: News Director, Mark Little.
• Programming on KFVS12 & The Heartland's CW: Program Director, Kathy Cowan.
• Technical/Engineering issues: Chief Engineer, Arnold Killian
• News/Content Internship information: Executive Producer.
• If you have ideas for an event to be part of the KFVS12.com WebCast: Director of Marketing, Paul Keener

To Contact CBS Audience Services:

• Entertainment Programming: CBSaudienceENT@cbs.com
• News Programming: CBSaudienceNEWS@cbs.com
• Phone number: 212-975-3247

CLOSED CAPTIONING:

To contact us about our closed captioning service or advise us about captioning problems, please contact the KFVS12 Program Director.  We accept calls using TDD and we are available during normal business hours to address captioning issues.

Kathy Cowan, Program Director
Telephone:  (573) 335-1212  
TDD: (573) 335-0233
Fax: (573) 335-6303
E-mail:  kcowan@kfvs12.com

To submit a complaint about an issue that cannot be resolved by contacting the Engineer on Call, you may write to:

Tim Ingram, Vice President and General Manager
KFVS-TV
P.O. Box 100
Cape Girardeau, MO  63702
Telephone:  (573) 335-1212
Fax:  (573) 335-6303
E-mail:  manager@kfvs12.com